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We Are Here to HELP!

We Are Here to Help

Dedicated Team for All Your Questions!

Physicians Immediate Care is providing COVID-19 testing and exams to prevent the spread of the COVID-19 virus in our communities.  The health of our patients, staff, and communities is our highest priority.  These unprecedented times also require clear and calm communications; therefore at Physicians Immediate Care, we have established a COVID-19 email box to answer your questions. Staff will be responding to inquiries from 9:00 AM - 5:00 PM Monday - Friday.

PIC Questions

Before you send us your question, please review the most common FAQ's below:

COVID-19 tests can be administered to:

  • All patients with COVID-19 symptoms
  • All healthcare workers, first responders, and essential workers
  • Patients with exposures to COVID-19 (close contact with someone who has COVID-19)
  • Exposed patients that live with a family member that is deemed at risk
    • If you are not experiencing symptoms, please wait at least 3 days (72 hours) from the time of exposure to be tested.  This will provide the most accurate results.
  • Students that require a test to return back to school
  • Patients requiring a test for travel purposes

Question? Contact our COVID-19 Support Team

At Physicians Immediate Care, we will only retest a person that has previously tested positive for COVID-19 at least 3 months prior.  Based on information on the CDC website, a person who has recovered from COVID-19 may continue to have a positive test result for up to 3 months, even though they are not spreading COVID-19.  If your employer is requesting a retest, please refer to our Return to Work process.

An appointment is required for a COVID-19 exam and test. Times can be selected starting at midnight on testing days and many locations fill up very quickly.  For all other urgent care services  (i.e., injuries, illnesses, x-rays, physical exams, etc.) patients can reserve their time or walk-in at their convenience.

For a COVID-19 exam and test, please follow the below instructions:

  1. Reserve your time by visiting the clinic page or the COVID-19 testing location page.
  2. Appointment slots become available at midnight on testing days and many locations fill up quickly. If there are no more time slots available, we recommend checking a nearby clinic’s availability.
  3. Once you have received a time slot, you will receive a confirmation text message.
  4. Please arrive 15 minutes before your appointment time. Remain outside or in your car, until directed to by a staff member. Please text the clinic to let them know you have arrived. You can do this by replying to the confirmation text you received when you made your appointment.
  5. Bring your insurance card and a valid ID.


We will always try to bill your insurance first for the COVID-19 physical exam and the COVID-19 test. However, we recommend you contact your insurance carrier for exact pricing because it may vary depending on your plan.

If you decide to self-pay instead of insurance the pricing is below:

Required COVID-19 Physical Exam* – Care Level 1 ($165 Illinois, $140 Indiana, $175 Wisconsin)
COVID-19 Test – $75
Positive COVID-19 Telehealth Follow Up Visit (optional) - $85

* The exam is necessary so that our medical provider has a health history and a thorough understanding of the patient's symptoms and possible exposure.

We offer the Abbott Labs ID NOW COVID-19 molecular PCR (Polymerase Chain Reaction) rapid test with results in under 15 minutes.


We will test those that need a test prior to travel.


PIC Questions

COVID-19 Inquiry

Our COVID-19 Support Team is also available to answer your questions. Please use the form below.

Our team will be responding to inquiries from 9:00 AM - 5:00 PM Monday - Friday.

  • Name * Required


Reserve your time