COVID-19 FAQs for Employers


We continue to provide the services you need with your employees’ safety as our highest priority.



Please view individual clinic pages for up-to-date hours.


Due to the rollout of our Curbside Care program, our clinics are extremely safe for your employees to enter. Curbside Care is our process to create a safe, virus-free environment in our clinic. All patients are now screened at the clinic entrance for fever and are required to answer a short questionnaire relating to potential symptoms of COVID-19, travel, and direct exposure to a documented positive COVID-19 patient.

If your applicant/employee (for any type of visit) has no symptoms and answers to the questionnaire raise no concerns for COVID-19, their Occupational Medicine visit will continue as normal.

If your applicant/employee has symptoms (including fever) or answers to the questionnaire raise concerns for COVID-19, their visit will be treated as below:

(if symptoms or questionnaire answers raise concerns for COVID-19)

The patient will be provided documentation to return to you, stating the visit was discontinued for your records.

Patients with indicated symptoms may return for their services in 72 hours as long as they have been symptom-free, except for those patients who have traveled to a high-risk area or have had exposure to a documented positive COVID-19 patient. Those especially high-risk patients may return in 14 days as long as they are symptom-free. All patients will be screened again on any return visits.

(if symptoms or questionnaire answers raise concerns for COVID-19)

The patient will have their WC visit treated through our Curbside Care program (in their car).

CURBSIDE CARE cannot accommodate: Sutures, X-rays, Eye injuries & Drug & Alcohol testing.

Patients requiring X-rays or sutures will be redirected to the Emergency Room.

(if symptoms or questionnaire answers raise concerns for COVID-19)

The patient cannot be cleared for work because we are not yet able to test for COVID-19.



We are temporarily suspending all Pulmonary Function Testing due to the increased risk of transmission of COVID-19 to our staff and patients. We will not be able to perform any Silica and Asbestos clearance testing during this time.

Standard Respirator Clearance Tests can be performed with the omission of the Pulmonary Function Test.

We are also suspending FIT testing due to a national shortage of personal protective equipment; unless your applicant or employee presents with their own testing mask/respirator.

We sincerely apologize for any inconvenience this will cause.


As COVID-19 (coronavirus) continues to spread in the U.S., we are working to answer employers’ questions on how to keep their employees safe.  Many employers are developing infection control strategies to prevent the spread of infection.  We encourage you to visit the OSHA website for more information on COVID-19 Control and Prevention.

A few standard tips offered by OSHA include:

  • Frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an alcohol-based hand rub with at least 60% alcohol.
  • Always wash hands that are visibly soiled.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Avoid close contact with people who are sick.


COVID-19 FAQs from Employers

Q. What should you do if an employee claims to have the symptoms of COVID-19?

A. f needed, have the employee call their primary care physician or their local health department (see contact information below.)

Q. How to keep your employees informed but not fearful?

A. Assuring your staff that the company is staying up-to-date on the latest developments and relaying any pertinent information (corporate-wide emails, company intranet updates, town hall-style meetings, or conference calls) will help alleviate the fear of the unknown. Bookmark the CDC and WHO websites will provide the information necessary.

Q. Can your employees come to PIC to be tested?

A. Given the initial limited supply of tests, according to the CDC guidelines, we will be testing symptomatic healthcare workers and first responders only. All patients need to be screened and examined in a Physicians Immediate Care clinic prior to being authorized for potential testing. For more information please contact our COVID-19 support team.

Q. How best should you disinfect your facilities?

A. Employers should clean frequently touched surfaces (for example tables, door handles, light switches, phones, desks, toilets, faucets, sinks) with household cleaners and EPA-registered disinfectants that are safe for the surface being cleaned, follow instructions. Labels contain instructions for safe and effective use of the cleaning product, including precautions you should take when applying the product, such as wearing gloves and making sure you have proper ventilation during the use of the product.  If household cleaners are not available, you may make your own disinfectant bleach solution by following the guidelines on the CDC: