Alecia Williams
I am a Patient Care Coordinator Training Specialist. In this position, I do the onboarding training for all new employees at Physicians Immediate Care. I also travel to 13 clinics every month and check in on them and go over any new policies or processes we may have implemented.
I started in 2007 working as a receptionist at the front desk at our West Loop location. Shortly after, I became a lead receptionist. Then shortly after that, I was promoted to a supervisor.
Not long after, I became a Patient Care Coordinator Subject Matter Expert and I was also on our new clinic set up team. This had me traveling to Indiana and all over Illinois helping open our clinics. I also helped manage some of our clinics, until a manager was hired. I was offered a full-time position as a manager, but I declined because I really enjoy training, and wanted to do that. So, I applied for the Training Specialist position, got the job and here I am now. The company continues to grow, and I believe so will my career at PIC.