Physicians Immediate Care

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JoEllen Stava

I am an Electronic Health Record (EHR) Coordinator. An EHR, for those who don’t know, is a digital version of a patient chart and health history. As an EHR Coordinator, I support our staff by doing a variety of things such as: instructing all new hire training classes; setting up new logins/passwords for new hires; troubleshooting with providers to solve issues they are having with our software; assisting clinical staff when they are having problems dispensing meds; resetting passwords; and unlocking charts for all staff. These are just some of the things I do.

I started as a receptionist in 2006, then shortly after was promoted to supervisor. As PIC opened more clinics, I supervised them in my region as well—in total, I was supervising seven clinics. In 2013, I applied for the EHR Coordinator position and was offered the job. I absolutely love it and the interaction with all the employees and departments. I love this position and hope to stay in it as long as possible.