Occupational Medicine Specialist

<p><strong>We are currently looking for a full-time Occ Med Specialist in the Rockford area!</strong></p>
<p><strong>POSITION SUMMARY: </strong></p>
<p>Make calls on existing clients to maintain business relations and address corporate related concerns. Follow up on all inside sales calls to establish new accounts.   Assist with the Occupational medicine sales and quality objectives of Physicians Immediate Care. Assist in establishing protocols to meet specific customer needs. Act as customer liaison between customer and internal departments.   Deal effectively with internal issues given to marketing for resolve.</p>
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<p><strong>ESSENTIAL FUNCTIONS</strong></p>
<p><em>Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all internal and external customers of Physicians Immediate Care with an excellent service experience by consistently (1) supporting the Company’s goals and mission, (2) following all Company policies and procedures, (3) providing quality customer service, and (4) following safety standards in performing all aspects of the functions below.</em></p>
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<li>Take inside sales calls to establish corporate client accounts and set up</li>
<li>Handle and make telephone calls to corporate clients for issue resolve</li>
<li>Assist Sales Team with Occ Med protocol questions, protocol entry and revisions</li>
<li>Provide accurate and timely documentation to PIC staff, clients regarding client complaints and concerns</li>
<li>Provide guidance and correspondence to prospective clients, current clients, TPA’s and other entities by phone, in person, or in writing with regard to services offered/rendered and pricing</li>
<li>Maintain client records for clinical use, medical records use, billing use, physicians’ review, etc</li>
<li>Quality check Sales Team incoming paperwork for account establishment</li>
<li>Gather data for various survey and statistical reports regarding the department </li>
<li>Assists with special projects that support the Occupational Medicine program</li>
<li>Be sure work area appears neat, well stocked, and organized</li>
<li>Assist billing department on a weekly basis to ensure new client bills can be generated</li>
<li>All other duties as assigned by Corporate Service Manager</li>
<li>Assists all clinic staff on a daily basis with regard to servicing company Occupational Medicine clients</li>
<li>All other duties as assigned</li>
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<p><strong><em>NOTE:</em></strong><em> The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. </em></p>
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<p><strong> QUALIFICATIONS </strong></p>
<li>High school degree – college degree preferred</li>
<li>Knowledge of DOT regulations, OSHA required occupational testing, State mandated School Bus Exams and Fire Protection standards preferred</li>
<li>Drug and alcohol testing background preferred</li>
<li>Background in Occupational medicine setting a plus</li>
<li>Medical terminology a plus</li>
<li>Language Skills:</li>
<li>Ability to effectively communicate in English both verbal and written.</li>
<li>Excellent interpersonal skills.</li>
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<li>Strong computer software skills, including spreadsheets and word processing (Microsoft software, excel, outlook, various sales software)</li>
<li>Ability to maintain multiple projects and the effectively prioritize work to meet the goals of the department</li>
<li>Ability to work within all levels of leadership throughout PIC to provide quality of work within department</li>
<li>Maintain confidentiality of all corporate client records</li>
<li>Ability to speak effectively with all corporate clients facilitating their business needs</li>
<li>Ability to work independently and efficiently</li>
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<p><strong><em>At Physicians Immediate Care you will enjoy full benefits including a generous wellness plan with affordable in-house medical care, a company matched 401K plan, and flexible schedules with a great work-life balance. Come join our team!</em></strong></p>