Patient Reviews
See what our patients have to say …
I lost my job, subsequently had to switch insurances, and find a new PCP. I had been with my former Dr. and my network for over ten years. I was in a middle of a health crisis and fighting with my insurance company for two weeks to find a replacement PCP that was accepting new patients was taking its toll. Finally, they gave me Dr. Kathya Chartre as my PCP, Lincoln Park on Clybourn location. The first staff I spoke to on the phone got me in immediately and succinctly the gave me information I needed to clear through my insurance. From the moment I stepped in the building to today which is two and a half weeks later, every single person I’ve been in contact with there has been invaluable to me. Dr. Chartre was caring in a way that I have not experienced in the healthcare system for a long time and has been concerned, communicative and crucial in a time when I felt very little options. Joel in the office who has been working on referrals for me has been amazing, very prompt and responsive. I had blood work done and the results came in yesterday. The PA called to go over all of them with me, patiently explained things and answered my questions. In addition, Dr. Chartre called me today to speak about them as well, answer any more questions that I had, discuss a path forward and check on how I was doing. THIS IS UNHEARD OF. These days you usually have to go on line and read scribbled notes about your results and follow up with an appointment weeks later to ask questions. All of this is really just to say that my interactions with the Clybourn location have been an actual life-saving experience. Dr. Chartre and the staff should be commended.
“The staff was professional and caring. I was in pretty bad shape and they really took care of me well. Even in spite of my condition, they were still willing to joke around with me! Thanks so much for all you do!”
“We have been here several times with sick kids. We have never been disappointed. The staff is friendly & you’re able to schedule an appointment online. They will let you know 30 min prior if they are running behind so you can sit at home with your sick ones, rather than an office waiting room. Their strep test is half the cost of my pediatrician & their weekend hours are so helpful. Chris & Tori have been our nurses and they were both great! Very clean facility, as well!”
“I have been there 3 times for emergency service. Each time, I’ve received excellent, professional care delivered with kindness. This last time, the diagnosed me perfectly and sent me to the ER as a result — thankfully! I highly recommend this care center.”
“I took my 5-year-old to have her examined for a possible ear infection. She is really nervous about having equipment put in her ear. Dr. Murauski was so patient and accommodating and tried everything possible to help her feel comfortable. She was much braver for her pediatrician because of him.”
“I already got treatment for my broken tooth and I’m feeling much better. Thanks for your help.”
“Such a great experience. Very friendly staff and compassionate nurse and doctor. Took all the time to go over my questions. I left the clinic already feeling much better. Thank you!”
“I was seen quickly & the doctor was very thorough.”
“We were very impressed with the entire staff, they were very attentive and put us at ease.”
“Service was quick and efficient! Very helpful.”
“If I’m sick or need to see a doc I go to your facility. Your people genuinely care and are very efficient.”
“I am glad we have a facility close to us that is staffed w kind & knowledgeable folks. I also felt that the staff was thorough and listened well.”
“Very quick, very personable. Would recommend to friends.”
“Fantastic. Fast, easy, clean, professional. Doctor realized I needed a school letter even when I didn’t. Perfect for quick care.”
“Shannon and (Amy?) the two nurse practitioners were exceptional. I am consistently impressed with the quality, professionalism, and friendliness of all staff members at this clinic.”
“Super to have parking and the clinic was quiet and clean. I received a follow up call today about a culture. Can’t wait for the Diversey location to open.”
“First experience and they treated our 8-year-old perfectly with good mix of empathy and information. Very convenient right by our house. We’d go again if need be.”
“This is my second visit to this facility in the last year. The office is very clean, staff attentive and sincere, as well as always very timely. I have been to cvs & Walgreens minute clinics and would choose this experience over them any day. Thank you for your hard work, taking the time to be attentive to your patients needs and listening to their medical concerns fully. This is a refreshing experience with Alopathic medicine!”
“Very quick. I was glad to be able to get in right away. I would come back, if needed, in the future.”
“Everyone was awesome and the nurse was super handsome, which definitely helps when you’re in a lot of pain. Lol”
“I had a really good experience with the person that took care of me. I don’t remember his name. He was a nice guy that was excited to hear that my drug screen was for a new job. Over all it was a great experience.”
“Glad to have such excellent service (including X rays) easily available on a Sunday over the Columbus 3 day weekend.”
“This should be the future of medical care; relieve the burden on emergency rooms.”
“This was one of the most efficient doctors appointments I’ve ever had. My doctor’s office had no appointments so I made one here and I will definitely use this location again.”
“Friendly staff. The wait time was short and I was out of the office quickly.”
“Everyone from the front desk staff to the doctor that I saw were kind, courteous, and helpful. This was my second time visiting the clinic and I am happy to have such a great place to go in a pinch near my office.”