To better serve our patients and community, Physicians Immediate Care is now offering face-to-face virtual urgent care services from the comfort of your own home if you live in Illinois, 8:00 am – 4:30 pm Monday through Friday. Patients may be any age; however, if under 18, a legal guardian must be present at the time of the virtual urgent care service.

If your Virtual Telehealth visit indicates a concern that further evaluation is needed, then a referral to your local Physicians Immediate Care will be advised. Our virtual telehealth program is able to evaluate a wide range of non-life threatening injuries and illnesses covered by most insurance plans.

*Virtual Telehealth can be scheduled through your computer, smartphone, or tablet. telemedicine with a laptop telemedicine with a tablettelemedicine with a mobile phone

How Does It Work?

  • Check-in online for a virtual telehealth visit
  • Our team will confirm and send you a link to access your virtual visit
  • Use your current mobile device or computer with good audio and video connection
  • Access a real-time, fully interactive, virtual visit with one of our providers

Can be seen using Virtual Telehealth:

  • telehealth for coldsCough
  • telehealth for feversNasal Congestion
  • telehealth for eye problemsPink eye
  • telehealth for nose problemsSinus infection
  • telehealth for a sore throatSore throat
  • telehealth for hand problemSeasonal allergies
  • telehealth for an illnessFever
  • telehealth for bladder issuesUrinary tract infection
  • telehealth for acneSkin conditions

Can not be used for Virtual Telehealth:

  • telehealth for an injurySerious injuries (broken bones, concussions)
  • telehealth for diarrheaSerious illnesses (chest pain, difficulty breathing, severe  abdominal pain)
  • telehealth for medical problemPhysical examination
  • telehealth for lab workLab work
  • x raysX-rays
  • proceduresProcedures (cyst removal, stitches)

At this time, Telehealth services are only available for Illinois residents